Safe & Responsible Play

Play Smart.
Stay in Control.

cb89 is committed to providing a safe, fair, and responsible gaming environment for all players across Bangladesh. Our tools and resources are designed to help you enjoy gambling as entertainment — never as a financial solution or emotional escape.

21+ Platform
SSL Secured
24/7 Support
KYC Verified
Gambling should always be entertainment — not a way to make money. If you feel that gambling is negatively affecting your finances, relationships, or mental well-being, please contact our support team immediately at [email protected]. Self-exclusion, deposit limits, and time-out tools are available free of charge to all registered cb89 players. You are not alone — help is always available.

How cb89 Supports Responsible Gaming

We have built a comprehensive responsible gaming framework that puts player welfare at the heart of the cb89 platform. Here is what we offer every player in Bangladesh.

Strict 21+ Age Enforcement

cb89 operates exclusively for adults aged 21 and above. Age verification is mandatory during KYC and is enforced at registration, first deposit, and first withdrawal. Any account suspected of belonging to a minor is immediately suspended and investigated. We take underage gambling prevention seriously — no exceptions.

Flexible Deposit Limits

Take control of your spending by setting daily, weekly, or monthly deposit limits on your cb89 account. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory 24-hour cooling-off period has elapsed. Lowering your limit takes effect instantly — increasing it does not.

Session Time Limits

Set a maximum session duration so that cb89 automatically alerts you — or logs you out — when you have been playing for a set period of time. Whether you set a 30-minute reminder or a 2-hour hard cut-off, our session tools keep you aware of how long you have been active on the platform.

Self-Exclusion Programme

Players who feel they need a complete break from gambling can apply for self-exclusion on cb89. Self-exclusion periods range from 30 days to permanent closure. During a self-exclusion period, your account is fully locked — you cannot log in, deposit, place bets, or receive any promotional communications from cb89.

Cool-Down / Time-Out Feature

Need a short break without committing to full self-exclusion? cb89's time-out feature allows you to pause your account for a defined period — 24 hours, 3 days, 7 days, or 30 days. Your account is suspended during this period. No deposits, bets, or logins are possible until the time-out expires naturally.

Loss Limits & Wager Controls

In addition to deposit limits, cb89 allows players to set maximum loss limits over a rolling daily, weekly, or monthly window. Once your loss limit is reached, your account is automatically suspended from further wagering until the limit period resets. Wager limits on individual game categories are also available on request.

Understanding Responsible Gaming at cb89

Gambling is one of the world's oldest forms of entertainment, and when approached with a clear head and a defined budget, it can be an enjoyable and social activity. At cb89, we believe that every player in Bangladesh deserves access to a platform that not only offers world-class games — cricket betting, live baccarat, slots from Pragmatic Play, Evolution Gaming, and more — but also actively supports their long-term well-being.

Responsible gaming at cb89 is not just a checkbox. It is a genuine, operational commitment backed by real tools. Our platform is built so that every player can access spending controls, time controls, and support channels without friction, at any time of day, seven days a week. Our support agents are trained in responsible gaming best practices and can assist you in setting limits or activating a self-exclusion directly through live chat or email.

Remember: the house always has a statistical edge. All casino games and sports bets are designed so that over a long enough period, losses are more likely than wins. Gambling with money you cannot afford to lose — or chasing losses — are behaviours that can quickly escalate into a problem.

For players in Bangladesh, we understand that financial pressures can feel intense. The Taka value of a deposit can feel significant, and the temptation to "win back" losses is a well-documented psychological trap. cb89's responsible gaming tools are designed specifically to interrupt that cycle before it becomes harmful. Set your deposit limit in Bangladeshi Taka today — ৳500, ৳1,000, ৳5,000, or whatever reflects your personal entertainment budget — and let the platform enforce it on your behalf.

We also recognise that responsible gaming goes beyond individual tools. cb89 actively monitors account behaviour for signs of problem gambling patterns — including rapid deposit cycling, unusually long sessions, and repeated attempts to deposit after a self-imposed limit has been reached. Our responsible gaming team may proactively contact players whose behaviour matches these patterns to offer support, information, and access to our tool suite.

All responsible gaming features on cb89 are available completely free of charge. There is no fee, no penalty, and no adverse treatment for using them. Setting a deposit limit, taking a time-out, or requesting self-exclusion will never affect your account standing, your bonus eligibility history, or your ability to resume play after an exclusion period ends — provided you are still eligible under our Terms & Conditions and Responsible Gaming Policy.

Available Player Protection Tools
Tool Duration Options Status
Deposit Limit Daily / Weekly / Monthly Active
Loss Limit Daily / Weekly / Monthly Active
Session Time Limit Per session (custom) Active
Time-Out 24h / 3d / 7d / 30d Active
Self-Exclusion 30d / 90d / 180d / Permanent Active
Reality Check Alerts Every 30 / 60 / 120 min Active
Wager Limit (per game) Custom — on request Active

All tools are free. Access them via your account dashboard or contact [email protected].

Need Immediate Help?

If you feel your gambling is out of control, our responsible gaming support team is available around the clock. Reach out right now — we are here to help, not to judge.

Live chat — average response 2–5 minutes
Available 24/7, 365 days a year
Support in English and Bengali

Email subject line: "Responsible Gaming Request — [Username]"

Recognising Problem Gambling

Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you care about — is the first and most important step toward getting help.

Chasing Losses
Returning to gamble to recover money that has already been lost is one of the clearest indicators of problem gambling behaviour. Every session should be treated independently — losses are not debts owed by the game.
Gambling with Essential Money
Using rent, grocery, utility, or family funds to gamble — or borrowing money specifically to fund gambling activity — is a serious warning sign that requires immediate attention and intervention.
Hiding Gambling Activity
Concealing the amount of time or money spent gambling from family members, partners, or friends often indicates that the gambler themselves recognises the behaviour has become excessive.
Emotional Instability Around Gambling
Feeling irritable, restless, anxious, or depressed when not gambling — or when attempting to reduce gambling activity — are recognised symptoms of gambling dependency that warrant professional support.
Loss of Time Awareness
Regularly losing track of time while gambling, missing meals, neglecting work or family responsibilities, or gambling for far longer than originally intended are all behavioural patterns that signal a loss of control.
Escalating Stakes
Needing to bet progressively larger amounts to feel the same level of excitement or stimulation is a well-documented pattern in gambling disorder and mirrors the tolerance effect seen in other addictive behaviours.

Ask Yourself These Questions

If you answer "yes" to two or more of the following questions, we strongly encourage you to contact our support team and consider activating one or more of cb89's responsible gaming tools. All support is confidential and non-judgmental.

1
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?
2
Have you ever returned to gambling the day after a loss with the intention of winning back the money you lost?
3
Have you ever felt the need to hide your gambling activity or its financial impact from family members or people close to you?
4
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
5
Has gambling ever caused you to miss work, neglect family responsibilities, or damaged an important personal relationship?
6
Have you ever borrowed money — from a bank, a friend, or a family member — specifically to fund your gambling?
7
Do you regularly gamble for longer than you originally planned, or deposit more than you initially intended in a single session?

How to Activate Protection Tools

cb89's responsible gaming tools are available directly in your account dashboard. Here is how to access the most important ones.

Instant
Set a Deposit Limit

Log in to your cb89 account → navigate to Account Settings → select "Responsible Gaming" → choose Deposit Limits → enter your preferred daily, weekly, or monthly limit in Bangladeshi Taka (৳) and confirm. The limit takes effect immediately.

Lowering a limit is instant. Increasing requires a 24-hour waiting period.
Free
Take a Time-Out

In Account Settings → Responsible Gaming, select "Take a Break". Choose your preferred duration: 24 hours, 3 days, 7 days, or 30 days. Your account will be immediately suspended for that period, with no deposits or logins possible.

Time-outs cannot be reversed — they run for their full selected duration.
Free
Request Self-Exclusion

To apply for self-exclusion, contact [email protected] with the subject "Self-Exclusion Request — [Your Username]" or use the live chat. Specify your preferred exclusion period: 30 days, 90 days, 180 days, or permanent. Our team will action your request within 24 hours.

During exclusion, all marketing communications from cb89 are also suspended.
Instant
Enable Reality Check Alerts

Reality check alerts send you an on-screen notification at set intervals (every 30, 60, or 120 minutes) reminding you how long you have been playing and how much you have deposited in the current session. Configure this in Account Settings → Responsible Gaming → Reality Checks.

Alerts display session time, net deposits, and net wagering in the current session.

Protecting Young People from Gambling

cb89 operates strictly as a 21+ platform. We take the protection of children and young people from gambling exposure extremely seriously.

Mandatory Age Verification

Every player must verify their age with a government-issued document (NID card or passport) before their first withdrawal and before any promotional bonus is credited. Unverified accounts have strict deposit limits enforced.

Parental Control Guidance

If you share a device with a young person, we strongly recommend using device-level parental control software to restrict access to online gambling websites. cb89 supports the use of third-party parental filtering tools.

Report Underage Accounts

If you believe a minor has registered on cb89, contact us immediately at [email protected] with the subject "URGENT — Minor Account Report". We will investigate and act within 24 hours, freezing the account pending review.

Zero-Tolerance Policy

Any account found to belong to a person under 21 years of age is permanently closed. Funds handled in accordance with cb89 Terms & Conditions. The account data is flagged internally to prevent re-registration attempts.

Play at cb89 — Always Responsibly

cb89 is here to provide entertainment. Explore our games, set your limits, and play with confidence knowing that our responsible gaming tools are always available to keep you in control.

For players aged 21 and above only. Please gamble responsibly. If gambling is affecting your life, contact [email protected] at any time.